AssureQA

ASQA

Privacy Policy

Who We Are

Our website address is https://assureqa.io.

Introduction

This Privacy Policy outlines the information collection procedures when you engage with our products or services or interact with us through various means (such as attending our premises or events or communicating with us), unless specified otherwise by a separate policy. “AssureQA,” “we,” and “us” in this document refer to AssureQA, Inc. and any affiliated corporate entities. Our product portfolio includes a diverse range of offerings, such as AssureQA Automate, Manual, Live, etc. Collectively, these products, along with our additional services and websites, are referred to as “Services” herein.

This policy also delineates the choices available to you regarding the usage of your information, including methods to object to specific information usages and avenues to access and modify certain details about yourself. By accessing or using our Services or engaging with any other aspect of our business, you implicitly agree to abide by this policy. In instances where we provide the Services under contract with an organization (such as your employer), the information processing by the Services is governed by that organization. For further clarification, please refer to the “Notice to End Users” section below. It’s important to note that this policy doesn’t extend to situations where we process personal information solely as a processor on behalf of such organizations.

What Information We Collect About You

Information You Provide to Us

We gather information about you when you input it into the Services or provide it to us directly.

Account and Profile Information:

We collect data about you when you register for an account, create or adjust your profile, specify preferences, or engage in purchases through the Services. For example, when you register for the Services, you provide contact information. Additionally, you have the option to augment your profile information with a display name, profile photo, job title, and other particulars to be showcased within our Services. We retain your preferences regarding selected settings within the Services.

Content You Provide Through Our Products:

Our Services include the AssureQA products you utilize, wherein we capture and store content you generate, transmit, receive, or share. This encompasses any information about you that you choose to include. Examples of such content comprise the automation and manual test cases you create, descriptions accompanying test cases, execution logs of test cases, and any feedback you furnish. Additionally, content encompasses files and links uploaded to the Services. If you utilize an on-premise version of the Services, we don’t collect such data.

Content You Provide Through Our Websites:

Our Services encompass websites operated or owned by us. We collate other content submitted by you to these websites, including social media or social networking sites operated by us. For instance, you contribute content when providing feedback or participating in interactive features, surveys, contests, promotions, sweepstakes, activities, or events.

Information You Provide Through Our Support Channels:

Our Services encompass customer support, where you may opt to submit information regarding issues encountered with a Service. Whether you designate yourself as a technical contact, initiate a support ticket, converse with our representatives directly, or otherwise interact with our support team, you’ll be prompted to furnish contact information, a synopsis of the problem encountered, and any supplementary documentation, screenshots, or information aiding issue resolution.

Information We Collect Automatically When You Use the Services

We collect data about you when you utilize our Services, including navigating our websites and executing certain actions within the Services.

Your Use of the Services:

We monitor specific information about you when you visit and interact with any of our Services. This encompasses the features utilized, links accessed, types, sizes, and filenames of attachments uploaded to the Services, frequently utilized search terms, and interaction with others on the Services. Usage of an on-premise version of the Services doesn’t entail data collection.

Device and Connection Information:

We accumulate data about your computer, phone, tablet, or other devices used to access the Services. This device information encompasses your connection type and settings when installing, accessing, updating, or employing our Services. Additionally, we collect information pertaining to your device, including operating system, browser type, IP address, device identifiers, and crash data. The extent of data collection depends on the device type and settings utilized to access the Services.

Cookies and Other Tracking Technologies:

AssureQA and our third-party associates, such as advertising and analytics partners, employ various technologies to gather information, including cookies and web beacons.

Necessity:

These technologies are indispensable to facilitate specific features requested within the Services, such as remembering your login status.

Functionality:

They recollect preferences you establish, like language or search parameters, to tailor your Services experience accordingly.

Performance and Analytics:

These technologies collect data regarding user interactions with the Services, aiding in operational enhancements. For instance, Google Analytics cookies help us comprehend visitor navigation on our products and websites, identifying areas necessitating improvement, such as navigation, user experience, and marketing campaigns.

Targeting or Advertising:

These technologies collect data regarding user interactions with the Services, aiding in operational enhancements. For instance, Google Analytics cookies help us comprehend visitor navigation on our products and websites, identifying areas necessitating improvement, such as navigation, user experience, and marketing campaigns.

Social Media Cookies:

Employed when you share information via social media or interact with our content on social media platforms, these cookies facilitate recording of such interactions. This information may be linked to targeting or advertising initiatives.

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